Purchase Agreement

The following describes the Purchase Agreement Policy for our GCI Turf Academy website.

*I UNDERSTAND THAT THERE ARE NO RETURNS OR REFUNDS ON ANY GCI GRASS SEED PURCHASES.

 

*I UNDERSTAND THAT THERE ARE NO RETURNS OR REFUNDS ON ANY LIQUID PRODUCTS.

*I HAVE VERIFIED THAT MY SHIPPING ADDRESS IS CORRECT. ADDRESS CHANGES AFTER AN ORDER IS PLACED ARE NOT GUARANTEED. ANY SHIPPING CHARGES RELATED TO ADDRESS CHANGES WILL BE INVOICED TO THE CUSTOMER AND MUST BE PAID BEFORE ANY CHANGES ARE MADE.

*I UNDERSTAND THAT IF AN ITEM IS ELIGIBLE FOR A RETURN, A 15% RESTOCKING FEE WILL BE WITHHELD FROM THE REFUND. IF THE ITEM IS NOT IN THE SAME PURCHASED CONDITION, UP TO 50% OF THE PURCHASE PRICE CAN BE WITHHELD.

*ITEMS ELIGIBLE FOR RETURN MUST BE DONE WITHIN 5 DAYS OF THE DELIVERY DATE.

*I UNDERSTAND I HAVE 5 DAYS FROM THE DAY OF DELIVERY TO INSPECT MY ITEMS AND NOTIFY GCI TURF ACADEMY WITH ANY DEFECTS, DAMAGES, OR PROBLEMS.

*ITEMS THAT HAVE BEEN USED IN ANY WAY, EVEN WITH WATER, ARE NOT ELIGIBLE FOR RETURN

*I UNDERSTAND THAT GCI, UPS, AND FEDEX DO NOT COVER ANY KIND OF THEFT. GCI WILL NOT ISSUE A REFUND OR REPLACE A PRODUCT THAT WAS STOLEN AFTER DELIVERY.

Please view our Returns & Refunds page, our Terms & Conditions page, and our Privacy Policy for any additional information.

QUESTIONS/COMMENTS/CONCERNS
If you have any questions about the contents of this page, or simply wish to reach us for any other reason, you may do so by Contacting Us.